Please arrive 5-10 minutes early to fill out the intake form so we can start on time. Click here to download the Intake Form.
We will begin with a brief consultation to discuss your primary complaint. Your therapist may perform an assessment. This process takes a few minutes.
After the treatment, in most cases your therapist will give you home care suggestions (stretches and/or an exercise routine) as well as a treatment plan, and when to return for a follow up treatment.
As consultation and home care/follow up suggestions usually take 5-10 mins of your total appointment time, we recommend booking at least 45 mins for your initial treatment.
Should you need to cancel or reschedule your appointment, please provide at least 24 hours of notice to avoid being charged the full amount for your treatment. If the cancelation is an hour before the treatment time, we charge the full cost.
It is not legal for the clinic to direct bill any extended health care plan for cancellation or no-show fees.
We take your credit card online to reserve your treatment. Failure to arrive at your appointment will result in 100% of a non-refundable full charge. Late cancellation made within 24 hours or on the same day of appointment will result in a $75 charge. We hold credit card information for all future appointments as our no-show and cancelation policy applies to all of your appointments. All outstanding balances from no-shows or late cancellations must be paid before rebooking.